Professionally drafted banking & finance policies — editable Word templates for banks, deposit-taking institutions and finance companies. Documents overseen by a real former bank CEO

Policy shopAML / CTF & Financial Crime

AML / CTF & Financial Crime GLOBAL Program

Customer Due Diligence (KYC) Program

A professionally drafted Customer Due Diligence (KYC) Program for banks, deposit-taking institutions and finance companies, covering anti-money-laundering and counter-terrorist-financing obligations. Global edition — written to international standards (Basel Committee, FATF, ISO, COSO, NIST and FSB) and deliberately jurisdiction-neutral, with bracketed prompts marking the points where your local law or regulator's requirements must be inserted. Supplied as a fully editable Microsoft Word document, de-identified and ready to adapt to your organisation. Typical owner: Chief Compliance Officer / AMLCO; approval: Board of Directors.

Typical ownerChief Compliance Officer / AMLCO
Typical approvalBoard of Directors
Length~13,195 words (approx. 33 pages)
Last reviewedJuly 2026 — verify currency for your circumstances before use
FormatMicrosoft Word (.docx), fully editable
DeliveryInstant download after purchase; re-download any time from your account
LicenceSingle-organisation licence
GuaranteeMaterially defective or misdescribed? We'll resupply, replace or refund within 30 days — see Terms

Preview the first 6 pages (PDF) See the real cover, document control page and opening sections before you buy.

What's inside

  • Contents
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Regulatory Framework
  • 5. Program Statement and Principles
  • 6. When Customer Due Diligence Must Be Performed
  • 7. Customer Identification Requirements by Customer Type
  • 8. Purpose and Intended Nature of the Business Relationship
  • 9. Sanctions and Watchlist Screening at Onboarding
  • 10. Verification Standards
  • 11. Beneficial Ownership
  • 12. Politically Exposed Persons
  • 13. Agents and Authorised Representatives of Customers
  • 14. Reliance on Third Parties
  • 15. Ongoing Due Diligence and Periodic Review
  • 16. Re-Verification Triggers
  • 17. Discrepancies and Inability to Complete CDD
  • 18. Record-Keeping
  • 19. Roles and Responsibilities
  • 20. Reporting and Escalation
  • 21. Breaches of this Program
  • 22. Training and Awareness
  • 23. Review of this Program
  • Appendix B: Acceptable Identification Documents for Individuals
  • Policy Administration
Please note: this is a template prepared in good faith, not legal or compliance advice. Your organisation must review, tailor and approve it before use. Full disclaimer.

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