Policy shop › AML / CFT & Financial Crime
Customer Due Diligence (KYC) Program
A professionally drafted Customer Due Diligence (KYC) Program for banks, deposit-taking institutions and finance companies, covering anti-money-laundering and counter-terrorist-financing obligations. Global edition — written to international standards (Basel Committee, FATF, ISO, COSO, NIST and FSB) and deliberately jurisdiction-neutral, with bracketed prompts marking the points where your local law or regulator's requirements must be inserted. Supplied as a fully editable Microsoft Word document, de-identified and ready to adapt to your organisation. Typical owner: Chief Compliance Officer / AMLCO; approval: Board of Directors.
| Typical owner | Chief Compliance Officer / AMLCO |
|---|---|
| Typical approval | Board of Directors |
| Length | ~13,195 words (approx. 33 pages) |
| Last reviewed | July 2026 — verify currency for your circumstances before use |
| Format | Microsoft Word (.docx), fully editable |
| Delivery | Instant download after purchase; re-download any time from your account |
| Licence | Single-organisation licence |
| Guarantee | Materially defective or misdescribed? We'll resupply, replace or refund within 30 days — see Terms |
Preview the first 6 pages (PDF) See the real cover, document control page and opening sections before you buy.
What's inside
- Contents
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Regulatory Framework
- 5. Program Statement and Principles
- 6. When Customer Due Diligence Must Be Performed
- 7. Customer Identification Requirements by Customer Type
- 8. Purpose and Intended Nature of the Business Relationship
- 9. Sanctions and Watchlist Screening at Onboarding
- 10. Verification Standards
- 11. Beneficial Ownership
- 12. Politically Exposed Persons
- 13. Agents and Authorised Representatives of Customers
- 14. Reliance on Third Parties
- 15. Ongoing Due Diligence and Periodic Review
- 16. Re-Verification Triggers
- 17. Discrepancies and Inability to Complete CDD
- 18. Record-Keeping
- 19. Roles and Responsibilities
- 20. Reporting and Escalation
- 21. Breaches of this Program
- 22. Training and Awareness
- 23. Review of this Program
- Appendix B: Acceptable Identification Documents for Individuals
- Policy Administration
Related documents
Not ready to buy? Take the sample pack.
We'll email you preview extracts from three of the most-used documents in the library — the Risk Management Framework, the AML/CFT Program and the Operational Risk Policy — plus the full index of every document we publish. No cost, no obligation.
One email with the samples, then occasional notes when new documents are published. Unsubscribe in one click. See our privacy policy.